Industries  ·  Manufacturing

For manufacturers, built by operators.

Websites, systems, and automation for ops-heavy UK manufacturers. ERP gaps, supplier portals, customer-facing surfaces, internal tooling, and the wiring between the shop floor and the back office — built around how your business actually operates.

Based in Bradford, working with manufacturers across Yorkshire and the UK.
01  —  Who this is for

Owner-led manufacturers.
Where the work runs on people, not platforms.

Manufacturers between ten and two hundred where the ERP doesn’t cover the whole picture, where spreadsheets and phone calls are still doing real operational work, and where hiring engineering on day one isn’t the right move yet. The businesses making the things, not the ones managing portfolios of them.
02  —  The patterns we seeIf one or more sound familiar
01The ERP doesn’t talk to the website, so quotes get re-keyed by hand.
02Supplier files arrive as PDFs and someone parses them every morning.
03Traceability lives in a spreadsheet nobody fully trusts.
04Production scheduling is a whiteboard, photographed daily.
05B2B customers re-order via phone, PDF, or emailed pro-forma.
06Hiring engineering feels too early — but the manual workload is real.
03  —  Services that typically applyMix and match by symptom
04  —  Relevant case file
Manufacturing supplier · File 03

Web presence rebuild around a real buyer journey.

A manufacturing supplier whose website hadn’t kept pace with how its customers buy. Audience-mapped, rebuilt as a modular site, wired into the operational stack so enquiries land qualified and routed.

1surface
From first visit to qualified enquiry
Read the case file →
05  —  Smallest useful first move

A one-week shop-floor mapping.
Standalone. No follow-on required.

We come on-site, walk the operation, sit with ops and sales and finance, and write up where systems would actually help — and where they wouldn’t. One week, on-site or hybrid. You get a written plan, phased scope, and indicative costs before any commitment to build. If you stop there, you stop there.
06  —  Start a conversation
If this is the kind of work you’re after, here’s how to begin.
Thirty minutes. What’s in the way, what you’ve already tried, whether there’s a useful first move. No deck, no proposal.
Discuss your setupRead the case file